TLC ( Southern
) Ltd t/as TLC - Direct
CONDITIONS OF SALE
All orders are accepted subject
to our standard conditions of sale which are available on
request and of which an extract is printed below to which
your attention is drawn:
OF TERMS AND CONDITIONS OF SALE
1. These conditions apply
to the exclusion of any conditions whatsoever of the buyer
whether implied or expressed.
2. No variation waiver or
addition to these conditions will be accepted by the Company
unless agreed in writing and signed by a Director of the Company.
3. The Company reserves the
right to vary prices at any time. Prices are exclusive of
value added tax or duties which the buyer shall be additionally
liable to pay to the Company.
4. Prices quoted relate to
goods collected from Company premises and do not include delivery
charges which the buyer shall be additionally liable to pay
to the Company.
5.The Company will attempt to meet the buyers
reasonable delivery requirements but delivery dates quoted
are approximate and time shall not be of the essence.
6. The buyer shall inspect the goods upon receipt
and notify the Company without delay of any items which are
missing or damaged.
7. The goods will remain the property of the Company
until the Company has received payment in full for the goods
and any other goods supplied to the Buyer by the Company.
8. If any goods sold by the
Company are proved to be defective, (provided they are returned
within 7 days from the date of delivery, or where the defect
was not apparent on reasonable inspection within a reasonable
time after discovery of the defect) and the Company is satisfied
that such defect is not as a result of damage, misuse or incorrect
installation by the buyer the Company shall at its sole discretion
and subject to satisfactory proof of purchase either: a) Arrange
for the goods to be repaired at no cost to the buyer; or
b) Replace the goods (or the
part in question); or
c) Refund to the buyer the
price of the goods (or a proportionate part of the price)
and in any case the Company shall
have no further liability to the buyer. The statutory rights
of the Buyer are not affected.
9. An order may only be canceled
with the Company’s written agreement and the buyer will reimburse
the Company for all losses, costs, charges and expenses incurred
as a result of such cancellation.
9a UK Consumer Protection (Distance
Selling) Regulation 2000
In law you have a separate right of cancellation
during a "cooling off" period. If you wish to cancel
an order for whatever reason, you have seven clear working
days after delivery to let us know. We will refund you on
return of goods.
You must return the goods to us
at your own expense and take care of the goods whilst they
are in your care including original manufacturers packaging.
Excluded are goods made or altered to the
customer's specification (including cables cut to length)
We recommend that you use a Recorded Delivery
service to return goods.
10. The Company does not supply
goods on a sale or return basis and there is no obligation
on the Company to accept returned goods. Payment for the goods
is due on delivery unless otherwise agreed in writing by the
11. Occasionally an error
may occur with our web site and goods may be incorrectly priced
in which circumstances we will not be obliged to supply the
goods at the incorrect price.
12. Goods are intended for use in the UK and
we make no warranties that the goods are suitable for use
outside the UK, or comply with any laws, regulations or standards
of any jurisdiction outside the UK.
13. For reasons of health and safety and
to avoid any property damage, most 'heavy' items can only
be delivered to a ground floor location at the delivery address.
You must therefore make your own arrangements at your own
risk if the relevant item needs to be transported from the
copy of the full terms and conditions.