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1. Fragile Goods
2. Fragile Goods at Risk
3. Oversized Goods
4. Heavy Goods
5. Special Deliveries / Surcharge
6. Baumatic



For Nationwide delivery, fragile goods like lamps and fluorescent tubes etc.
are likely to be damaged in transit.

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.

Nationwide Delivery:-
Sorry, we are unable to deliver.

The packaging costs, and the chances of
breakage / damage in transit is too high.

Bulk Orders:
Ok to deliver.
If you wish to order fragile goods in bulk,
TLC may be able to arrange a delivery direct from the manufacturer.
Please inquire for details.

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Items marked as ‘FRAGILE - AT RISK’ are very fragile, and have a
high risk of being damaged in transit.

"Fragile at Risk" items are normally only ordered for collection,
or for delivery from a local branch.

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.

Nationwide Delivery:-
These items may be ordered at your own risk.
TLC will endeavor to pack the items as securely as possible,
but cannot take responsibility for any damage in transit.

Bulk Orders:
If you wish too order fragile - risk of damage goods in bulk,
TLC-Direct may be able to arrange a delivery
direct from the manufacturer.
Please inquire for details.

 

If you wish to order these products
you will be asked to confirm acceptance

Please press "Accept Risk at Check Out"
to confirm acceptance.

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Long or bulky goods are difficult to transport by normal courier services.

"Oversized" items are normally only ordered for collection,
or for delivery from a local branch.

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.

Nationwide Delivery:-
These items are too long or bulky to be delivered by our normal couriers.
Currently TNT will deliver most plastic trunking and conduits to Mainland UK addresses-

You may also be able to arrange a collection by your own courier.

Bulk Orders:
OK to deliver.
If you wish to order oversized goods in bulk,
TLC may be able to arrange a delivery direct from the manufacturer.
Please inquire for details.

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Due to the weight and overall size of some products
(eg. Storage heaters), special handling and
additional delivery charges may apply.

 

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.
We generally use our own transport and will
require help to unload the goods at the delivery address.

Nationwide Delivery:-
The delivery will normally be made by postal pallet.
The charge for delivery varies according to the delivery area.
We will quote the cost of the delivery before processing your order.

Bulk Orders:
OK to deliver.
If you wish to order heavy goods in bulk,
TLC may be able to arrange a delivery direct from the manufacturer.
Please inquire for details.

 

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A selected range of products,
such as cooker hoods, cookers, ovens, etc.
require a special delivery service to ensure the safe arrival of the goods.

For Elica and Elichef ( cooker hoods, cookers, ovens. ) deliveries
customers will be contacted in advance
and a delivery date will be arranged ( We can not offer evening deliveries )

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.

Nationwide Delivery:-
The item may have to be delivered via a designated carrier,
or direct from the manufacturer, which may incur a surcharge.

Bulk Orders:
If you wish to order goods in bulk,
TLC may be able to arrange a delivery direct from the manufacturer.
Please inquire for details.

 

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Delivery times for items not in stock at a TLC Branch
approx 3- 5 working days

Very Large Items:-
American range style cookers and Fridges etc.
Must be delivered direct
from Baumatic.

Baumatic Nationwide Deliveries
Larger items, Ovens, Dishwashers, Washing Machines, Fridges etc
require a special delivery service (direct from Baumatic)
to ensure the safe arrival of the goods
which may occasionally incur a surcharge.
(We will advise before your order is processed)

The following conditions apply for deliveries direct from Baumatic
1. Good access for a lorry required
2. A pre arranged delivery day will be advised
(we are unable to guarantee AM or PM delivery times)
3. If when the delivery is made there is nobody in a
SURCHARGE WILL be made of £40.00
4. Products over 20kg have the weight shown under the picture
on the individual product page
you must have adequate manpower to unload on site
If you require help to unload / unpack or to position the product
please state at time of ordering in the Additional Instructions Box
at checkout
If we need to arrange for extra manpower or a smaller vehicle
this may incur an extra charge and may delay the delivery time
(We will advise before your order is processed)

Branch Collection:-
Possible - Subject to size & weight.

Local Branch Delivery:-
Possible - Subject to size & weight.

 

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For Nationwide delivery, fragile goods like lamps and fluorescent tubes etc.
are likely to be damaged in transit.

Branch Collection:-
No problem with collection.

Local Branch Delivery:-
No problem with local delivery.

Nationwide Delivery:-
Sorry, we are unable to deliver.

The packaging costs, and the chances of
breakage / damage in transit is too high.

Bulk Orders:
Ok to deliver.
If you wish to order fragile goods in bulk,
TLC may be able to arrange a delivery direct from the manufacturer.
Please inquire for details.

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