TLC (Southern) Ltd Privacy Policy

This privacy policy covers the site Because we want to demonstrate our commitment to our users’ privacy, we disclose the following information.

1. What personally identifiable information TLC (Southern) Ltd collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How TLC (Southern) Ltd uses the information.
5. With whom TLC (Southern) Ltd may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under TLC (Southern) Ltd control.
8. How users can correct any inaccuracies in the information.

Information Collection and Use
TLC (Southern) Ltd is the sole owner of the infomation collected on our web site. TLC (Southern) Ltd collects information at several different points on our Web site.

Information is collected for the purpose of delivering goods. A user must provide the clickstream information (internet protocol address, internet service provider, platform type, date/time stamp, operating system), http protocol information (last uri requested and browser type), interaction information (browser interaction such as when the mouse moves over an image), state management mechanisms (data allowing a user to be tracked consistently), search terms (search text), transaction information (account transactions), user's name, user's login information, user's job title, user's home contact information, user's business contact information, business/organization name, department/division of business/organization and contact information for the business/organization. The reason we use this information is to archive information for future reference, complete the current transaction, contact by email or regular mail, enhance our site and product offerings, enhance your experience by customizing our site, maintain and secure our site, understand (in aggregate) interests of website visitors and understand your interests. We retain this information for an indeterminate period of time. When users have data collected for the purpose of contacting by email or regular mail, they are given the opportunity to opt-out of information collected (Please see our Choice and Opt-out section).

A cookie is a piece of data stored on the user's computer tied to information about the user. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information.

Our website uses cookies to enhance our site.

TLC (Southern) Ltd uses Website data to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them.

Communications from the Site
When customers provide us contact information for Website (users can opt-out by following the directions in our 'Choice' section) we use the information to contact the user to deliver sales and product information that will be useful to the them.

Sharing Information
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Personally Identifiable Information
Personally identifiable information is not shared with any third parties.

Aggregate Information (non-personally identifiable)
Information collected for Website is shared with . Information collected for Website is shared with .

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. Users wishing to opt-out of specific data collection items should see our Opt-in and Opt-out policy.

When our web site originates email, users can opt-out of these communications by replying to unsubscribe in the subject line in the email or by emailing us at

Data Security
TLC (Southern) Ltd has physical security in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology (secure socket connection) for all sensitive financial or health data transmitted on our site.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes such as zip code, phone, email or postal address they can change online, physical contact, and other information. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy.

Links and Advertisements
Our website contains links to other sites. We do not partner with or have special relationships with any ad server companies. We, TLC (Southern) Ltd, are not responsible for the privacy practices or the content of any other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Changes to the Privacy Statement
The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.

Contact Information
Using the following information, you can contact us if you have questions about our privacy policy.
 TLC (Southern) Ltd
 Fleming Way
 CRAWLEY, West Sussex RH10 9JY
 Phone: 01293 565630

Resolving Privacy Policy Disputes
If you think we have not followed our privacy policy in some way, it can be resolved in the following manner.

 TLC Direct Customer Service

Created by P3Pwriter Policy Editor

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