Orders for delivery to Guernsey or Jersey will have the VAT automatically removed from the order.
Our system will remove the VAT from the order when you add the Guernsey or Jersey postcode to your delivery address.
If you have an EU VAT Number, this can be added to your order during checkout and VAT will automatically be removed from the order.
All VAT numbers are checked by VIES VAT number validation. If the VAT Number is incorrect, VAT will be added to your order.
Note — Delivery must be to the company or address registered against the VAT Number.
For VAT 407 Claims (VAT to be paid and re-claimed later), customers are eligible if they are visiting the UK and live outside of the EU, or they are EU residents and are leaving the EU for more than 12 months.
Eligible customers can only claim back VAT charges on goods when they leave the EU, and only for goods purchased in the 3 months before leaving the EU.
Customer must complete the form and include:
They must also sign and date the form.
You can either get paid immediately at a refund booth, for example at the airport, or send the approved form with copies of the invoices to TLC at the following address:TLC VAT Claim
If there are no customs officials available, you can leave your form in a customs post box. Customs will check it and contact your supplier to arrange the refund if everything is in order.
For refunds, please supply:
Note — A refund cheque can only be sent to a UK Address.
If a UK address is not available, please supply your bank account details and we can make a refund by direct bank transfer.
Bank account information required:
For more information, visit the official customs website.
Please send an email to email@example.com and list:
For example:Mr ABC
The UK shipper's address, for example:ABC Shippers
In addition to the above, we also need your email address and telephone number.
We will send you back a quote with a link to pay for the order and place the order.
The order will be VAT-free from the outset, due to the fact we have listed the international delivery address.
We will require a shipping note to be emailed to us at firstname.lastname@example.org by the shipper once the goods have been transported from the country.
Note — To qualify for VAT exemption, we must deliver to UK Shippers.
Delivery to a residential address or collection at a TLC trade counter will not qualify for VAT exemption.
If you have any queries, please contact TLC Customer Services on 01293 565 630 or email email@example.com.