For nationwide delivery, fragile goods like lamps and fluorescent tubes are likely to be damaged in transit.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery. |
|
| Nationwide Delivery |
Sorry, we are unable to deliver. The packaging costs and chances of breakage/damage in transit are too high. |
|
| Bulk Orders |
OK to deliver. If you wish to order fragile goods in bulk, TLC may be able to arrange delivery direct from the manufacturer. Please inquire for details. |
Items marked as “FRAGILE - AT RISK” are fragile and have a high risk of being damaged in transit. “Fragile at Risk” items usually are only ordered for collection or delivery from a local branch.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery. |
|
| Nationwide Delivery |
These items may be ordered at your own risk. TLC will endeavour to pack the items as securely as possible but cannot take responsibility for any damage in transit. |
|
| Bulk Orders |
If you wish to order Fragile - Risk of Damage goods in bulk, TLC-Direct may be able to arrange a delivery direct from the manufacturer. Please inquire for details. |
If you wish to order these products, you will be asked to confirm acceptance. Please press “Accept Risk at Check Out” to confirm acceptance.
Long or bulky goods are difficult to transport by standard courier services. “Oversized” items usually are only ordered for collection or delivery from a local branch.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery |
|
| Nationwide Delivery |
These items are too long or bulky to be delivered by our standard couriers. Currently, TNT will deliver most plastic trunking and conduits to Mainland UK addresses. You may also be able to arrange a collection by your own courier. |
|
| Bulk Orders |
OK to deliver. If you wish to order oversized goods in bulk, TLC may be able to arrange delivery direct from the manufacturer. Please inquire for details. |
Due to the weight and overall size of some products, e.g. storage heaters, special handling, and additional delivery charges may apply.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery. We generally use our own transport and will require help to unload the goods at the delivery address. |
|
| Nationwide Delivery |
The delivery will typically be made by postal pallet. The delivery charge varies according to the delivery area. We will quote the cost of the delivery before processing your order. |
|
| Bulk Orders |
OK to deliver. If you wish to order heavy goods in bulk, TLC may be able to arrange delivery direct from the manufacturer. Please inquire for details. |
A selected range of products, such as cooker hoods, cookers, ovens, etc., require a special delivery service to ensure the safe arrival of the goods.
For Elica and Elichef (cooker hoods, cookers and ovens) deliveries, we will contact customers in advance and arrange a delivery date.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery. |
|
| Nationwide Delivery |
The item may have to be delivered via a designated carrier or direct from the manufacturer, which may incur a surcharge. |
|
| Bulk Orders |
If you wish to order goods in bulk, TLC may be able to arrange delivery direct from the manufacturer. Please inquire for details. |
For Van Vault products, the expected delivery time is approximately 2–3 working days.
This item will be delivered directly to you by our supplier.
Delivery is free throughout the UK and Northern Ireland, including Isle of Man & Isle of Wight.
We do not deliver to offshore islands in Scotland or the Republic of Ireland.
We will pass your details (including phone number) to our supplier who will arrange delivery with you. Delivery will take place Monday to Friday between 8 am – 6 pm.
| Delivery Type | Details | |
|---|---|---|
| Van Vault Direct Delivery |
Ok to deliver. Delivery is available throughout Mainland UK and Northern Ireland with some exceptions (such as remote and offshore locations). |
|
| Branch Collection | Sorry, unavailable for Branch Collection. | |
| Local Branch Delivery | Sorry, unavailable for Local Branch Delivery. |
For Rhino products, the expected delivery time is approximately 2–3 working days.
This item will be delivered directly to you by our supplier.
Delivery is free throughout the UK and Northern Ireland, including Isle of Man & Isle of Wight.
We do not deliver to offshore islands in Scotland or the Republic of Ireland.
We will pass your details (including phone number) to our supplier who will arrange delivery with you. Delivery will take place Monday to Friday between 8 am – 6 pm.
| Delivery Type | Details | |
|---|---|---|
| Rhino |
Ok to deliver. Delivery is available throughout Mainland UK and Northern Ireland with some exceptions (such as remote and offshore locations). |
|
| Branch Collection | No problem with Branch Collection. | |
| Local Branch Delivery | No problem with Local Delivery. |
For nationwide delivery, fragile goods like lamps and fluorescent tubes are likely to be damaged in transit.
| Delivery Type | Details | |
|---|---|---|
| Branch Collection |
No problem with Branch Collection. |
|
| Local Branch Delivery |
No problem with Local Delivery. |
|
| Nationwide Delivery |
Sorry, we are unable to deliver. The packaging costs and chance of breakage/damage in transit are too high. |
|
| Bulk Orders |
Ok to deliver. If you wish to order fragile goods in bulk, TLC may be able to arrange delivery direct from the manufacturer. Please inquire for details. |